Business and Economy

Exploring the Available Jobs in Consumer Services

Introduction to Consumer Services

Consumer services refer to services sold to individuals and families, not businesses. This broad sector includes retail, hospitality, education, healthcare, financial services, and more. These services meet the daily needs and preferences of consumers.

The Scope of Consumer Services in the US

Over 140 million jobs in the US are in consumer services. The service sector employs 79% of the US workforce. Major industries like healthcare, retail, and hospitality have millions of job openings to fill. Many states have seen 70-100% increases in openings from 2020-2023 as the economy rebounds post-pandemic.

Current Job Statistics in Consumer Services

Key stats:

  • 9+ million service sector jobs open
  • 45% of retail/wholesale and leisure/hospitality openings unfilled
  • Healthcare to add 2.1 million jobs in next decade
  • Consumer Services jobs pays averaging around $50k-$150k salaries

The Growth of Consumer Services Post-Pandemic

Pandemic losses led services jobs to contract in 2020. But various industries are now seeing dramatic comeback growth. Sectors like hospitality, events, travel, and food services are rapidly hiring again as consumer demand returns.

Global Perspective on Consumer Services Employment

global perspective on consumer services employment

The US has the most consumer service employment opportunities globally, followed by China, Japan, Germany and the UK. Developed economies tend to have larger numbers of services jobs meeting the needs of populations with higher disposable incomes. A global perspective on consumer services employment reveals these trends. Factors like aging populations are increasing demand for health and social services jobs.

Industry Breakdown of Consumer Services Jobs

Major industries and their current openings:

  • Trade, Transportation, Utilities: 1.6 million
  • Education and Health Services: 1.9 million
  • Financial Activities: 565,000
  • Leisure and Hospitality: 1.4 million

Growth areas include financial advising, home healthcare, e-commerce, and technical support. Declining industries face technological and societal changes.

State-by-State Analysis of Consumer Services Jobs in the US

the role of major consumer services companies

While growth is occurring nationally, states like Colorado, Nevada, and the Carolinas are seeing even larger boom periods in openings, with year-over-year gains of 70-100%. Contributing factors likely include population shifts to these states, increased consumer spending, and recovering tourism sectors.

High-Paying Jobs in Consumer Services

Lucrative salaries can be found in sectors like:

But most services roles, like food service ($20k-30k), pay modestly. Those wanting higher pay generally need specialized skills and advanced education.

The Role of Major Consumer Services Companies

top consumer services companies

Top companies in consumer services like Amazon and Walmart heavily influence industry trends. E-commerce and shifts to fast, convenient services are reshaping retail and hospitality. Meanwhile, emerging startups like healthcare tech providers are disrupting their sectors.

The Future of Jobs in Consumer Services

Experts forecast strong continued demand for most consumer services over the next decade. However, roles will evolve due to technology, consumer habits, and economic factors. Training and skills development will be crucial to adapt. Value-added roles requiring interpersonal skills are safer from automation.

Preparing for a Career in Consumer Services

the growth of consumer services

Essential foundation skills include communication abilities, problem-solving, digital literacy, data analysis, customer orientation, and flexibility to changing conditions. Relevant education, credentials, and specialized abilities for one’s target role also key. Gaining experience via internships provides a vital edge.


Consumer services promise to continue growing and massive opportunities, though preparation is needed to adapt to a changing economic landscape. Workers should gain broad capabilities but also specialize based on interests and industry trajectories.


What are the most in-demand jobs?

Roles in healthcare, financial advising, hospitality, construction, I.T, and skilled trades top the list.

How does one prepare for these careers?

Relevant education, hands-on experience, key skills like communication and technical abilities, and keeping up with industry advancements.

What challenges do these jobs face?

Automation, industry consolidation, shifting consumer preferences, and economic fluctuations that impact discretionary spending.

How do these jobs contribute to the economy?

By meeting vital consumer needs, providing incomes that circulate spending, reflecting economic health based on hiring levels, and enabling other businesses to operate.

Aiden Murphy
Aiden Murphy is your expert for job finding strategies. With a finger on the pulse of the job market, he not only provides valuable insights but also updates our audience with the latest job market analysis, ensuring you stay ahead in your career endeavors.

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